Terms and conditions
- Payment – After we have received your payment, we will start working on your order
- Delivery time – Because we work to order and each product is handmade, the delivery time can take approx. 1 to 2 weeks. If a certain fabric or other product is not in stock, the delivery time may, in extreme cases, be one week longer. We always inform our customer in advance if a delivery time takes a little longer.
- Delivery – As soon as your product is ready we will ship it as soon as possible. We usually do this with the Spanish Correos.
- Delivery price – In the checkout you can find the delivery prices. Standard for Spain is € 4.50 rest of Europe € 20. If you live outside the EU, please contact us apart for your delivery products and shiphment prices worldwide.
- Returns – Because all our products are handmade and go to order, they cannot be returned. If a product arrives damaged, please let us know as soon as possible. We will make an appointment with you for a replacement and similar product as ordered by you. There are no costs involved. The damaged article must be returned to us.
- Warranty – All our articles are guaranteed for 2 years. This warranty applies to normal use and use as you may expect from the delivered product.
- Price – All our prices in the shop are retail prices and include VAT. If you need larger quantities, please ask us by email to make a custom price. We will contact you as soon as possible.